Crowd-Sourcing Vice Regulation
Thursday, July 16, 2015
Showering one morning during a recent visit to Jacksonville, I
marveled at a clever use of magnets in the curtain liner. (They
eliminated the gap between the liner and the wall at
the top. Until then, I'd only seen magnets employed around the
bottom of shower curtain liners.)
This small innovation
triggered a memory -- of a poor
bathroom layout I endured on a past trip -- and an idea. The idea probably
isn't wholly novel or unobvious, but even if it were, it isn't the
kind of thing I'd implement. I would nevertheless like this idea to be
out there for someone else to do something with. The idea is also
valuable as a partial answer to a kind of pro-government-regulation
argument I hear from time to time.
While showering, I
considered a list I was making, of things I'd want in a house. I
quickly realized that a similar list might serve well as an
accommodation checklist. That list might be even better online for at
least a couple of reasons: First, it would be easier to benefit from
the experiences of others, who may have had unpleasant surprises I
hadn't yet. Second, the list could conceivably be cross-referenced to
hotels. For example, I could see a tall traveler being able to avoid,
say, a hotel with particularly low shower heads. Overall, some master
list, of things all customers want or expect would emerge that could
also serve as a minimal standard for hotel service.
A
further thought followed: This is one of the things that could, along
with generally more alert customers, replace government regulation of
business. Such lists, almost certainly curated in some way, would
complement already-existing non-governmental entities like the
Consumers Union or Underwriters Laboratories.
It is not my
intent in a short blog post to outline in great detail how this could
be done, but to suggest that the prevalence of government regulations
has caused many people to wonder how standards for industries could be
formulated and enforced. (Crowd-sourcing would be a method of
formulation. Publicity and the free market would be mechanisms of
enforcement.) I also am not suggesting that crowd-sourcing regulations
is some kind of cure-all. (Food handling in restaurants comes to mind:
There are technical areas like this, in which specialized knowledge,
such as of how to prevent the spread of food-borne diseases, would be
indispensable, and would necessitate some kind of watchdog group or
standards body staffed by specialists.) Those things said, there are
many aspects of business comprehensible to decently-educated adults of
average intelligence which would be amenable to the efforts of
active-minded customers interested in getting the most for their
money.
-- CAV
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